Clover

Overview

Clover is a full point-of-sale system used by retailers and hospitality businesses worldwide. Because Clover handles the whole transaction, Till can access detailed order data including individual items, categories, refunds, tips, taxes and payment breakdowns.

What Till can access

When you connect Clover, Till requests read-only access to:

• Orders: completed orders with line items, quantities and prices
• Payments: payment methods, tips, refunds and tender details
• Merchant profile: your business name and location information
• Inventory: product names and categories where your catalogue is set up

Till never modifies your Clover account. All access is read-only.

How to connect

What you will see in Till

Once connected, your sales dashboard will show:

• Total sales and order count for any date range
• Average order value and trends over time
• Sales by hour so you can see your busiest trading periods
• Top-selling items ranked by revenue or quantity
• Category breakdown showing which product categories drive revenue
• Payment method breakdown covering card types, cash and other tenders
• Refunds to track returns and their impact on revenue
• Tips if your Clover account collects tips

Troubleshooting

Connection failed

If you see "Failed to complete authorisation":

1. Make sure you are signing in with the correct Clover merchant account
2. Check that your Clover account is active and in good standing
3. Try disconnecting and reconnecting from Settings then Connections

Missing data

• Till only imports completed orders. Open or deleted orders are excluded
• Items without a linked category will appear as "Uncategorised". Set up categories in your Clover inventory to unlock the category breakdown
• Historical data may take a moment to load for the first time

Disconnecting

To disconnect Clover, go to Settings then Connections and click Disconnect next to Clover. This revokes Till's access to your Clover data. You can reconnect at any time.

Data capabilities

Live account access

Till connects to your live Clover account using OAuth 2.0 with automatic token refresh, so you should not need to reconnect unless you explicitly revoke access.